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Business Edge for Pharmacy Professionals Certificate

Where pharmacy expertise meets business excellence.

As the role of the pharmacist expands beyond clinical expertise into management, leadership, and business operations, this program prepares pharmacists and pharmacy technicians with essential business skills every pharmacy professional needs to succeed.

Next cohort start date: September 23, 2026

Business Edge Badge

Overview

This innovative program combines hands-on experience with focused learning to empower pharmacists to excel in their practice. Over the course of 10 weeks, participants will engage in 30 hours of dynamic training, which includes 29.5 hours of interactive, web-based modules and a 0.5-hour live simulation. This immersive course not only enhances your skills but also counts toward your continuing pharmacy education credits, making professional growth both impactful and rewarding.

30 hours of Continuing Education Credit
10 week program
$1,500 tuition
Payment Plan Option and Group Discounts Available!
29.5 hours of web-based didactic and experiential learning

Program Highlights

✔ Practical modules on pharmacy business concepts
✔ Flexible online learning + interactive simulation
✔ Earn ACPE CE credit & strengthen your leadership edge
✔ Built by pharmacy leaders and business innovators

Who Should Enroll?

Pharmacists and Pharmacy Technicians who want to:
Gain confidence in business decision-making
Stand out as leaders in their organizations
Advance their careers

Syllabus
Registration and Payment

Certificate Learning Experiences

Didactic and Experiential Learning Overview

The UT Health Science Center College of Pharmacy The Business Edge for Pharmacy Professionals Program consists of both didactic and experiential learning over the course of 10 weeks.

Didactic Home Study: 30 Hours Total

(3 hours of learning per weekly module)

Module Topics Include

  • From Burnout to Buy-In: Building Resilient Pharmacy Teams
  • Mastering Pharmacy Finances: Budgeting, Metrics, & Cost Control
  • People Power: Hiring, Performance, and Negotiating in Pharmacy Leadership
  • Mitigating Risk: Legal, Financial & Operational Safeguards for Pharmacies
  • Credentialing & Billing Mastery: Getting Paid for Pharmacy Services
  • Driving Patient Loyalty: Designing Effective Engagement & Adherence Programs
  • Innovate to Elevate: Leveraging Technology for Pharmacy Growth
  • De-escalation in Action: Communicating with Compassion in High-Stress Moments
  • Marketing with Purpose: Empowering Pharmacy Teams to Drive Outreach
  • Lean Thinking in Pharmacy: Streamlining Workflow for Maximum Efficiency

Components of the 10 Asynchronous Home-Study Modules

Each home-study module was developed by designated content experts and includes:

  • Recorded lectures and podcasts
  • Supplemental learning materials
  • End-of-module practice scenario prompts for reflection and application
  • Experiential Learning / Simulation
  • 0.5 hours of integrated simulation included in Module 8 (Week 8)

Module Content Expert Team

Kelsey D. Frederick, PharmD
UT Health Science Center College of Pharmacy

Rick Sain, PharmD, FTPA
Reeves Sain Drug Store

Nancy Scott, PhD
Haslam College of Business

David Maslar, PhD
Haslam College of Business

Rachel Barenie, PharmD, JD, MPH
UT Health Science Center College of Pharmacy

Whitney Morris, PharmD
Tennessee Pharmacists Association

Alec Sain, PharmD, FTPA
Reeves Sain Drug Store

Karl R. Kodweis, PharmD
UT Health Science Center College of Pharmacy

Tyler C. Melton, PharmD, MPH, BCPS
UT Health Science Center College of Pharmacy

Alex Zablah, PhD
Haslam College of Business

Charles Noon, PhD
Haslam College of Business

Faculty Facilitator

Portrait of Nikki Bozarth

Nikki Bozarth, MBA
Senior Conference Specialist
Continuing Professional Development
sbozarth@uthsc.edu

Apr 21, 2026