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ITS News

  • Keep Zoom Up to Date! Zoom has a policy that requires a new minimum version every three months. Learn how to update with our Zoom: Check Your Version article so you don't miss a meeting!
  • New to Campus? If you are new to campus or have new employees, learn about UTHSC technology in the TechConnect New to Campus category.
  • Campus Dialing: We're replacing our antiquated phone system with a new VoIP (Voice Over IP) system called RingCentral. Until everyone is on RingCentral, when calling someone on campus if you are not on RingCentral, dial 9, then the full 10-digit number (e.g., 9+ 901.448.####). If you are on RingCentral, use Contacts or dial the 10-digit number.
  • Let that Old Technology Go: Free up space in your office – and on your department’s inventory list – by sending that old technology packing. Contact your department’s business manager or visit the Surplus Equipment webpage for more details.
  • Dreaming of a Password that Never Expires? It's possible! Under the Non-Expiring Password Policy, change your password to 12 or more characters, which never expires.

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Issue 55 contains information about about Dan Harder taking a position at UTK, RingCentral FAQs, sharing a Qualtrics form with coworkers, seven steps to digital spring cleaning, and more!

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Please remember some of this information may be outdated. If you have questions, please contact the Service Desk at 901.448.2222.


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Nov 10, 2023