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Artificial Intelligence

Artificial Intelligence (AI) has been making headlines recently. But what exactly is AI? In simple terms, AI refers to the ability of machines or computer programs to think and learn like humans. While this may sound intimidating, AI can be incredibly beneficial.

That autocorrect on your phone that you may or may not find helpful? That's an example of AI. If you've ever used a chat window on a company website because you're having an issue, chances are good that you first talked to an AI bot. If you've ever spoken to Siri or Alexa, that is another example of AI. We know that AI is usually only the start to getting to what you need, but it can still be a helpful way to quickly and easily guide someone in the right direction without human interaction.

And, AI is already being used in many areas at UT Health Science Center.

Remember to Fact Check!

AI can be an extremely useful tool, but remember that it's your responsibility to verify that all the information stated or created by AI is accurate. Please review the UT Health Science Center Policy on Acceptable Use of Generative AI.

Additional Resources

UT Verse & Copilot

Two different automated assistant options are available: UT Verse and Copilot (formerly known as Bing Chat Enterprise). Both of these Generative AI (GenAI) tools are chat-based, AI-powered platforms that allow you to create content — including text, images, video and computer code.

Both UT Verse and CoPilot protect your data from outside sources PROVIDED you log in with your UT Health Science Center information. Learn more about making sure you are logged into protect your data.

UT Verse also supports document upload! Upload Word documents, text files, and PDFs (≤ 4MB/file), which you then can ask UT Verse to summarize, answer questions, find specific information, compare and contrast, and lots more!

Copilot for Microsoft 365, which integrates with Microsoft 365 apps like Word, Excel, PowerPoint, Outlook, Teams, and more to help unleash your creativity and productivity, is COMING SOON!

More information about these two applications can be found on UTK's OIT AI pages., 

Security Considerations for AI

Public Generative AI products can make any inputted data publicly available.

Know your data's classification level per GP-002-Data & System Classification.  Caution should be used with Level 2 or Level 3 data regarding Generative AI applications. 

Once data is entered, the individual or the institution may not be able to remove it. 

Be cautious of claims by product providers as there is no consistent definition of, or criteria around, vendor states of using "AI" in a product.

If you purchase an AI application, it must have the required security controls in place, just like any other application, based on the classification of data that will be used. These requirements are explained on the Information Security Requirements Page.

Procurement Matrix based on the classifcation of the data

Apr 23, 2024