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Issue 50

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Issue 50, October 18, 2022

UTHSC Information Technology Services generates this communication to educate and inform our campus community about available technology tools, training opportunities, news, and events to help you and the university achieve excellence in patient care, education, research, and community service.
In this edition
  1. Cybersecurity Awareness Month
  2. Remember - SSO is the Way to Go (with Zoom, that is)!
  3. TechConnect's One-Year Celebration
  4. How to Block Spam Calls
  5. ArcGIS from ESRI
  6. Upcoming Microsoft Training
  7. 10 Best Excel Tips for Beginners
  8. Outlook’s Delay Delivery/Send Later Option
  9. Tricking Consumers – How Scammers Are Getting More Sophisticated
Cybersecurity Awareness Month

Every year, October is the month recognized as Cybersecurity Awareness Month (CSAM) where more emphasis is given to how we can be safer in our cyber presence and online.

This year's theme for UTHSC is "It's All Fun and Games Until It's Not". During the month, the Office of Cybersecurity will offer different online games, a scavenger hunt (online), and even a specialized Wordle game using cybersecurity words.

Remember to check the daily digest for links or see how the Cybersecurity Awareness Month webpage grows during the month. The Scavenger Hunt is already available to play. Check our webpage for the link to start hunting. There are no prizes this year, except for the prize of learning more about cybersecurity and how to keep yourself and your loved ones safe.

Remember - SSO is the Way to Go (with Zoom, that is)!

Everyone at UTHSC has a Zoom Pro account if you log in using the SSO option instead of email/password, Apple, Google, or Facebook option.

Using the SSO Option

Click the SSO icon at the login screen, enter tennessee (if necessary), enter your UTHSC NetID and password to log into our Central Authentication Service (CAS), and enjoy all the benefits of a Zoom Pro account!

Checking How You Logged In

If you have Zoom open, click your profile in the upper right corner. If you see an email address with anything OTHER than, you aren’t logged in to a Zoom account. Also, if you are logged into a UT system Zoom account, it will say LICENSED at the top instead of BASIC.

Having questions about using Zoom? Contact our ITS Service Desk at 901.448.2222 or check out the Zoom knowledge base category.

TechConnect's One-Year Celebration

On September 14, we held a one-year celebration of TechConnect, your source for technology services and information, in the Madison Plaza.

We had a lot of faculty, staff, and students stop by for demos, conversation, and freebies!

If you missed this fun event, you could still learn more about TechConnect by calling our Service Desk at 901.448.2222.

How to Block Spam Calls

Everyone hates spam - everyone! But the good news is RingCentral allows you to easily block those annoying spam calls, no matter how you access RingCentral!

From Your Cell Phone

    1. Open the RingCentral app.
    2. Click the Phone icon at the bottom of your screen.

    3. Click Recents at the top of your screen.
    4. Locate the number you wish to block and tap the circle icon with the i at the end of the listing.
    5. Click Block Number. You are notified that the number has been blocked and see information on how to unblock it, if necessary. Click OK.

From Your Desktop

    1. Open the RingCentral app.
    2. Click the phone icon on the left.

    3. Click the Block button to confirm you want to block this number.
    4. Choose Block number.

    5. Click the Block button to confirm you want to block this number.

ArcGIS from ESRI

ESRI’s ArcGIS is an integrated suite of software products used for mapping / visualizing data, collecting geographic data, and spatial reasoning. Spatial analytics and 3D modeling features are also integrated into ESRI products. The ArcGIS platform includes desktop software, Software as a Service (Saas), and ESRI plug-ins and mobile apps

The UT ArcGIS Online portal (AGOL) is a collaborative, cloud-based platform that allows members to use, create, and share maps, apps, and data.  Through AGOL, you get access to a secure cloud where you can manage, create, and store data as published map layers. Instructions to log into the UTK ArcGIS Online Portal are on our software distribution site. Information on all additional ESRI plug-ins and apps is available on the company’s apps page.

Learn more, including how to download for Windows.

Microsoft has some excellent FREE training courses we recommend. As UTHSC faculty or staff, you can access all Microsoft 365 apps listed. Students may not have access to all these apps.

Tips, Shortcuts, and What’s New with Microsoft Teams
Learn tips and shortcuts for Microsoft Teams that will help you become a power user, able to expedite navigation, and efficiently use Teams for collaboration and workflow. Discover what’s new and find expert direction on the latest features. Register

  • Oct 20 - 8:00 am - 9:00 am
  • Oct 25 - 1:00 pm - 2:00 pm

Get Started with Microsoft PowerPoint
In this training, you will learn to navigate the PowerPoint interface and view available options, learn to design presentations using helpful tools, bring slides to life with transitions and animations, learn to collaborate with others during the editing process, and utilize helpful tools for presenting. Register

  • Oct 20 - 12:00 pm - 1:00 pm
  • Oct 25 - 9:00 am - 10:00 am
10 Best Excel Tips for Beginners

If you are new to Excel, check out this fabulous 14-minute video from Teacher's Tech. Even if you have been using Excel for years, you might learn something new!

Outlook’s Delay Delivery/Send Later Option

Does remote work have you working non-traditional hours, and you wish you could schedule something to send in the morning instead of 10 pm? Do you want to write something today, but want to have it sent in a few days? Outlook makes that possible with the Delay Delivery/Send Later option!

Windows Users:

  1. Draft an email as usual.
  2. Click the Options menu.
  3. Click Delay Delivery on the Outlook Ribbon.
  4. Under Delivery Options, choose your desired date and time.
  5. Click Close.
  6. Click Send.

The email is now in your Outbox folder. You can edit the Send options by double-clicking the email in your Outbox folder, clicking Options, clicking Delay Delivery, and changing the date/time if you do it before the time you specified the email be sent.

Mac Users:

  1. Draft an email as usual.
  2. Click the down arrow on the Send icon.
  3. Choose Send Later.
  4. Choose your desired date and time.
  5. Click Send.

The email is now in your Drafts folder. You can edit the Send options by selecting the email in your Draft folder, clicking Cancel Send, then Yes if you do it before the time you specified the email to be sent. This opens the email so you can send it immediately or choose a new date/time.

Tricking Consumers – How Scammers Are Getting More Sophisticated

The Federal Trade Commission (FTC) has detailed in a new report, Bringing Dark Patterns to Light, a disturbing trend that has cybercriminals manipulating consumers into buying products and services, or giving away their personal information. How are they doing it? Let’s look at three separate schemes.

Misleading Consumers and Disguising Ads – the biggest dark pattern the FTC has seen is disguising advertisements to look like independent, mostly editorial content. This makes it difficult for consumers to cancel subscriptions or charges, hiding key terms in a lot of legalizing or tricking consumers into sharing their data. For example, a social media post about the Top 10 Reviews of a certain product category. There may be no real analysis or study, but a pay-for-play deal to get certain products on that list.

Making it difficult to cancel subscriptions or charges – this subset to the scheme above, consumers may not know they are signing up for a monthly or quarterly subscription. Based on the fine print, these recurring charges may be hard to stop.

Tricking consumers into sharing data – always check your privacy settings! Some ads or web content consumers sign up to get may have misleading privacy statements that will allow the scammer to collect and sell information to a third party, completely legal.

Continue to be cautious with any online purchases or communications. Always verify email addresses, phone numbers, and websites to make sure you are being directed to the place you want to go.

Dec 5, 2022