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Student Resources for Working Remotely


Zoom video conferencing

Used to create and attend meetings online.

More on downloading and using Zoom.

Need More than 40 Minutes for a Meeting? If you have a basic Zoom account, your meeting will end after 40 minutes. Need more time? Try Microsoft Teams for a longer meeting! You can access it by logging in to Microsoft 365.


Ensure your personal device has antivirus/anti-malware software on it and that the software is up-to-date. 

NOTE: Antivirus software is already installed on UTHSC-owned devices.

More on downloading Antivirus software.


Use to connect securely to the UTHSC network to reach resources restricted to on-campus access such as SAP, VolShare, and axiUm. If something doesn't seem to be working correctly, try using VPN.

More on downloading and using VPN.

Security Tips

Keep yourself and your family safe online with these ways to reduce the risks as you work from home or other off-campus location:  

  • Do not click on links in emails or social media pages. Start your information search by typing in a reputable web address into your browser.
  • Lock your device if you have to step away from it. 
  • Do not to leave your device where others may access or steal it (ex., cars, unattended in public places, etc.) 
  • Stay alert to the increase in phishing attempts and social engineering attacks. If in doubt, err on the side of safety. 
    • There are several fake COVID-19 sites that can infect your device by simply visiting them – no clicks required.
    • Nefarious groups may call and ask questions or pose as staff in efforts to gain access to our networks or obtain your username and passwords.
  • Ensure your home router is not using the default out-of-the-box username and password. Contact your Internet provider to determine and change if needed.
  • Avoid using public wi-fi where possible.
  • If you must use public wi-fi, connect to UTHSC's VPN client before logging in to any UTHSC systems.
  • Use strong passwords (ex., a passphrase with numbers, letters, and characters).
  • Use multi-factor/two-factor authentication where available.
  • If using your home or personal computer, set up a separate account and password protect it so that others in the household cannot access UTHSC information
  • Keep your personal machines up to date with the latest operating system and patches

Find additional tips at information security organization SANS.

Report any suspicious events to the Office of Cybersecurity at

Free Internet Options
  • Comcast: free access to its Xfinity WiFi hot spots, unlimited data to its customers for no extra charge, and 60 days of free basic internet service to new customers.
  • Charter Communications: free Spectrum broadband and WiFi internet for the next 60 days to households with K-12 students or college students who don't already have a subscription. It is s also offering its WiFi hot spots for free to the public.
  • AT&T: free access to its public WiFi hot spots.
  • Verizon has no special offers, but is following the FCC agreement.
  • Sprint: unlimited data to existing customers, and will allow all handsets to enable hot-spots for 60 days at no extra charge.
  • T-Mobile: unlimited data to existing customers, and soon will allow all handsets to enable hot-spots for 60 days at no extra charge.
Learn New Skills

If you have some downtime, you can learn new skills from LinkedIn Learning.  They have all types of courses, such as Building a Better-To-Do List, Introduction to Photograph, Stop Stressing and Keep Moving Forward and Mindful Practices.

Now might be a good time to learn - it's all online and free through LinkedIn Learning courses.

What's Going On, Memphis?

Coen Brothers Film Festival The Malco Paradiso is holding a Coen Brothers film festival this weekend.  See all your favorites from The Big Lebowski to Fargo on the big screen Friday - Tuesday and tickets are only $2.  Learn more.

Physical Health

During this time of social distancing, it can be difficult to remain physically active and remember to eat well. Here are a few sites that might help:

Mental Health

Product hoarding. No social interaction. Media overload. Shelter in place. It's easy to get stressed and feel lonely and overwhelmed during this time. These links might help you survive this new normal.

Last Published: Nov 16, 2020