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Information Technology Services (ITS)


Information Technology Services (ITS) is responsible for providing modern and user-friendly technology services to the campus community and visitors through our eight divisions:

We strive to provide exceptional customer service as well as deliver information technology that enables the university to achieve excellence in patient care, education, research, and community service.

Safe and Secure Document Sharing

UTHSC ITS provides guidance and instructions on how to safely and securely store and share university data and documents. You are ultimately in control and assume the responsibility for how you store and share university data. We ask that you take this responsibility seriously and use due diligence every time you share, both internal and external of UTHSC. If you have any questions, please contact UTHSC's Cybersecurity team.

ITS News

  • Think You Need a Zoom Webinar? Did you know you can easily set up a Zoom meeting that offers more functionality for attendees and is just as secure as a Zoom webinar? Learn the differences between a Zoom meeting and a Zoom webinar and how to set up your own meeting from recording to uploading.
  • macOS 11 (Big Sur) Coming Summer 2021!
  • Remote Windows Users Should Log in to the VPN every Friday! Those working remotely from a UTHSC Windows device should log into the VPN on Friday afternoon and stay connected to receive updates and security patches. Are you a remote Mac user? We can update your computer without a VPN connection.
  • Keep Your Zoom App Updated! You may get kicked out of virtual meetings if you don't keep your Zoom app up-to-date.
  • Dreaming of a Password that Never Expires? It's now possible! Under the Non-Expiring Password Policy, change your password to 12 or more characters and the password never expires!
  • Cybersecurity Updates: Afraid you've been hacked? Worried about phishing? Received a questionable email? Check out the latest updates on our Cybersecurity page.

Last Published: Apr 12, 2021