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Training and Certification Programs

Health Coaching and Patient Navigation

The Center for Health System Improvement (CHSI) started developing lay Health Coach-Community Health Worker (CHW) training programs in 2016 as part of its Patient-Centered Outcomes Research Institute (PCORI)-funded Management of Diabetes in Everyday Life (MODEL) Program. Since then, faculty and staff in the CHSI have been in the process of developing CHW certification programs to strengthen, share, and disseminate training resources and opportunities to stakeholders across Tennessee. The programs are designed to meet the diverse needs of non-clinical and clinical staff across a continuum of training needs and interest. The following programs will soon be available:

  • Motivational Interviewing Certification Program
  • Chronic Care and Lifestyle Management Certification Program  
  • Health Coach Certification Program  
  • Community Health Worker Certification Program  
  • Patient Navigator Certification Program

For information on the programs, please click here.

To download a PowerPoint presentation about the programs, please click here.

May 26, 2022