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Productivity and Collaboration Resources

Question of the Week: I wish I could learn more about Word and PowerPoint. Do we have any resources?

We do! In this TLC Faculty Webinar video, Tonya Brown talks about some of the best ways for UTSHC faculty and staff to use Word and PowerPoint.

Tip of the Week: Stay Connected Over the Weekend, Remote Windows Users!

Working from home?  If you have a UTHSC Windows device in a remote location, be sure to log into the VPN when finish working on Friday afternoon, so that updates and security patches to your software can be pushed to your computer over the weekend.  This will make Monday morning just a little smoother! Visit the UTHSC VPN webpage for information on connecting to the UTHSC network remotely.

Are you a Mac user? We can update your computer without a connection to the VPN.

Featured Course: Embracing Unexpected Change

Image from LinkedIn Learning video2020 was a hard year for many due to all the changes. Change is going to happen, but you can learn to deal with it better by watching Todd Dewett's Embracing Unexpected Change video.

    1. Log into UTHSC LinkedIn Learning Portal.
    2. Visit the Embracing Unexpected Change link.

Tool Articles


OneDrive Main Page

Getting Started

  • OneDrive for Business:
    Contact the Helpdesk at or 901.448.2222 for assistance.
  • OneDrive for Personal Use: This should automatically appear with your new computer. Don't see it? Contact the Helpdesk at or 901.448.2222 for assistance.



Teams Main Page

Getting Started

  • Go to O365.
  • Log in with your NetID/password (this may require Duo authentication).
  • Click Teams.
  • Use the online version or download the app by clicking on your profile (upper right corner), choosing Download the Mobile App, then going to your Downloads folder to install.

Need Teams on your phone? Go to your app store to download.


FileMaker Pro

FileMaker Main Page

Getting Started

Send an email to Helpdesk at helpdesk@uthsce.du with the subject line FileMaker Pro Request and in the email body, please provide your computer name.



OnBase Main Page

Getting Started

Contact us for more information! Start by emailing Lisa Hall (ITS) and Michelle Newman (Procurement) to see if OnBase is the solution for you!


Digital Transformation

ITS’s goal is to support UTHSC during the digitization journey from paper to electronically stored documents, on the road towards full digital transformation (Dx)! Learn More

Microsoft Project

Microsoft Project Main Page

Getting Started

Complete the purchase order form and email to Kathy Hinkle at You will need to indicate an account number to which our purchase will be charged.

When asked for software code, use:

  • Project Online Professional: leave code field blank
  • Project Online Premium: software code: 7TR-00001
  • Project Professional desktop application: software code: H30-04027

How to Install

Project Online Professional and Project Online Premium (web-based)
  1. Go to
  2. At top right of page, click down arrow beside “Install Office” and choose Other install options
  3. Choose Apps & devices in left frame
  4. Find purchased Project product and choose Install
Project Professional desktop application
  1. CD is shipped immediately upon order receipt
  2. Install from CD


Visit UTHSC's LinkedIn Learning for training.


ITS Newsletter ArchiveLean Listserv Archive

Need Help?

Contact the Helpdesk
Phone: 901.448.2222 
(available Monday through Friday from 7:30 am to 5:30 pm)

Need Training?

Contact the Applications Support Team for group or individual training

Last Published: Jan 20, 2021