Helpdesk
Windows 7 Support Ends Soon!
Due to security concerns, the Customer Support Tehcnology team will be upgrading faculty and staff to Windows 10. Our goal is to have Windows 10 installed on all UTHSC-owned computers connected to our network by August of 2019. Learn more about the Windows 10 Upgrade!
Call
Monday - Friday
7:30 a.m. until 5:30 p.m.
(901) 448-2222 or toll-free at (800) 413-7830
Online
Top Helpdesk Topics
- Password Management
Set up, change, unlock - Wireless Internet
How to access WiFi. - OneDrive Overview
Learn what OneDrive does - Endpoint Protection
Protect your devices! - Application Access
Get the access you need. - VPN
Login securely off-campus - Office 365
Outlook, Word, Excel, and more - UTK Software Distribution
No-cost software - Vault
Send large files securely. - Mediasite
Presentation software - Purchasing hardware or software?
Let us help! - Listservs
Mailing communications - FAQs
Email, O365, Security