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GME Advocate/Counselor - Chattanooga Campus

Help is within reach

The UT College of Medicine - Chattanooga has a full-time, onsite Counselor as part of our staff and our overall well-being initiatives:

Lucy White, MS, LPC/MHSP
lucy.white@erlanger.org  
Advocate and Counselor
423.778.9420
Location:  Whitehall Building, Suite 104

Ms. White is based in the GME and Deans Offices, and she will provide counseling for a variety of issues to Medical/PA Students, Residents, Fellows, Faculty and UT administrative staff (outside the Dean's office). Services will include counseling for treatment of trauma, anxiety, anger, depression, relaxation, stress management, and suicide prevention training.  Her salary is supported by the UT College of Medicine - Chattanooga, so her services are provided at no charge to any of our Residents, Fellows, Faculty, Students, or Administrative Staff.  All counseling is confidential.  Ms. White is available for individual meetings, group meetings, and didactics and education, as well as one-on-one counseling.  Departments and individuals can contact her to arrange appointments and activities based on individual and department needs. 

All communication will be directly with the Counselor and not through any administrative staff.  It will remain confidential and will be handled with the utmost respect for privacy.

The phone number for the Counselor will be 423.778.9420. Individual sessions will be held in a separate, identified space to ensure privacy.

In addition to our onsite counselor, we offer the the following immediate resources, especially in time of crisis:

  • TN Statewide Crisis Phone Line -- If you are experiencing a mental health emergency, talk to a trained crisis specialist in your area. Call 855.CRISIS1, 855.274.7471
  • Erlanger Security:  423.778.6911
  • Chattanooga Police Department:  911
  • Chat with a crisis counselor through https://www.imalive.org/
  • 24/7 Resident Assistance Program through CIGNA, 877.622.4367 or myCigna.com, Employer ID: UTGME
  • CIGNA Resident Assistance Program:  https://www.uthsc.edu/comc/well-being/documents/utgme-eap-guide-for-residents-fellows.pdf
  • 24/7 Student Assistance Program 800.327-2255 (ENI NexGen Total Well-Being Program)
  • Text Messaging behavioral support line.  Text START, HOME, or TALK to 741741, https://www.crisistextline.org
  • National HopeLine Network 800.442.HOPE
  • 24/7 Tennessee Medical Foundation Physician Health Program 615.467.6411
  • 24/7 LifeBridge Chattanooga Physician Well-Being Initiative 423.591.9830, https://www.lifebridgechattanooga.org/ 

Ms. White is available to provide presentations on varying topics based on your department needs. We have created a list of subjects. The list below is not exhaustive so please let us know if there is interest in additional topics. To schedule a presentation for your department, you will be encouraged to reach out to the Ms. White directly by calling her phone (423.778.9420) or email (lucy.white@erlanger.org).

  1. Self-Awareness and Self-Care
  2. Time management and organization skills
  3. Nurturing Social Support Networks
  4. Self-Care 101
  5. Trauma 101
  6. Work Life Harmony
  7. Managing Family Issues
  8. Impulse Control and Anger Management
  9. Communication and Conflict Management
  10. Coping Skills - 101
  11. Navigating Stress
  12. Women in Professionally Demanding Careers
  13. Boundaries
  14. Nervous System Regulation Techniques
  15. Anger Management
  16. Grief
Jan 20, 2023