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•  Human Relations: Workplace, Workforce, and Marketplace
•  Human relations is a broad term encompassing the interactions, relationships, and connections between people. Whether it's within the organization, among the employees, or with external stakeholders, understanding and implementing principles of human relations can lead to greater success and sustainability for both individuals and organizations. What do we need to know and understand?
• Observations, Assumptions, and Patterns: What Do We Know?
  • Have you ever wondered about your unconscious mind compared to the conscious mind? What are your triggers, and what are the observations, assumptions, and patterns that influence our attitudes, beliefs, expectations, and experiences about others and gaining comfort with difference? We will explore ways to increase awareness demonstrate positive human relations.
• Cultural Humility: What Do We Know and Understand?
  
  • This course explores the concept of culture, including cultural humility and its definition, as well as the process of developing cultural humility. We will also discuss the differences between cultural competence and cultural humility.
• Boundaries in Healthcare
  • This course explores the dynamic relationships between healthcare workers, their patients, and their colleagues. Maintaining professional boundaries enables healthcare workers to make objective health-related decisions while preserving their objectivity. Attendees will evaluate and discuss various scenarios and how healthcare workers should respond.

• What Does LGBTQ+ Mean?
• This course offers an introductory look at the meaning behind the acronym “LGBTQ+”, issues and policies specifically affecting LGBTQ+ individuals, and how to leverage appropriate and productive allyship towards the LGBTQ+ community. The course is designed to allow for an open and honest environment where questions and discussions can take place by individuals of all backgrounds.
• Got Civility?
• Treating others with dignity and respect and making a “good faith effort’ regarding other’s feelings is an example of civility. In this class, we will define civility, understand its causes, and look at some behaviors that affect civility in addition to imagining a civil workplace – and putting a plan in place to make civility at work a reality.
• Your Emotional Intelligence
• Emotional intelligence (EI) facilitates the capacity for reasoning, stress management, communication, and navigating social situations. Benefits tied to emotional intelligence also play a significant role in the workplace and personal success. This course allows participants to explore the foundational areas of emotional intelligence, uncover personal growth opportunities, and learn practical methods to utilize emotional intelligence in workplace settings.
• Self-Awareness: Your Johari Window
  • What kind of relationship do you have with others in your office, unit, department, or organization? How often do you reveal information about yourself, and what kind of feedback do you receive about yourself through others? We will be discussing with the class, so get comfortable.

• How to File a Complaint?
• The Office of Access and Compliance ensures a safe and comfortable working and learning environment at the University of Tennessee Health Science Center. Any member of the UT Health Science Center community who believes they have been harassed or discriminated against based on a protected class can file a complaint with the Office of Access and Compliance. This course will provide insight into the types of complaints that can be filed, the complaint and resolution processes, and available supportive measures for students and employees.
• The ABCs of Workplace Accommodations
• This lecture introduces the accommodation and interactive process regarding the Americans with Disabilities Act (ADA) and Religion. The ADA, the Rehabilitation Act of 1973, and other laws prohibit employers from discriminating against individuals with disabilities and provide certain rights and protections in this context. The interactive process clarifies an individual’s needs, explores potential accommodations, and identifies an adequate reasonable accommodation(s) related to a disability or religious beliefs/practices. Those who participate in this course will learn relevant concepts and laws, the goals of the interactive process, and the importance of not retaliating against the individual for requesting accommodation.
• The Importance of Protected Characteristics
• This course offers insight into the various protections afforded to individuals by law and policy in the workplace and education settings. It includes an overview of EEO laws, Title VI, Title VII, and Title IX, as well as related university policies. Attendees will discuss how discrimination may manifest through direct or indirect conduct, as well as the importance of reporting such behavior.
• Search Committees 101
  • Search committee members are appointed by the hiring official of the department or division and operate in an advisory capacity. Serving on a search committee involves a significant time commitment and responsibility in identifying, evaluating, and selecting candidates for a position. We will explore what makes a good search committee member and what constitutes a successful search.

may select one course from each of the three existing packages not to exceed four (4) courses in the Custom Package)

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