Frequently Asked Questions (FAQs)

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1. What are the Human Resources office hours?

We are open 8 a.m. to 5 p.m., Monday through Friday, except on University holidays or administrative closings.

2. Where can I find a list of all employment vacancies at the university?

A current listing of our job vacancies can be found on the front page of the Employment & Records section of the Human Resources website.

3. How are job vacancies filled at the University?

The employment team reviews every application that comes into our office for current vacancies. We evaluate each candidate for the minimum job requirements (i.e. education, training, knowledge, skills and ability). The recruiters compare the requirements of the job to the qualifications of the job applicant.

Those meeting the requirements are ranked along with other applicants and referred to the department hiring manager for an interview.

4. How will I know if I was not selected for a job?

Those candidates not selected for a position will receive a letter by regular mail or email.

5. How are job offers made at the University?

After the department hiring manager provides the employment team with the name of the selected candidate, our office initiates the second phase of the recruitment process.

A request is made to Compensation for a salary. The conditional salary offer is made to the selected candidate. If the candidate accepts the position then the employment team starts the background investigation.

6. What is the background investigation process?

You can find information about our background investigation process on the Background, Reference and Education Verification page within the Employment & Records section of the Human Resources website.

7. How is the salary range determined for new hires?

An explanation of our salary matrix and policies can be found within the Compensation section of the Human Resources website.

8. I have been hired to work at the University and want to know when my health insurance coverage starts.

For employees with a hire date of January 1, 2011 and thereafter, the effective date of coverage will be the first day of the month following the employee's hire date, provided that the employee has submitted the required enrollment forms.

9. How long will I have to wait to enroll in one of the health insurance plans?

Your enrollment period is from the first day of employment until the last day of the first full calendar month worked. The insurance office "highly recommends" you prepare to turn in your paperwork the day of orientation. If enrollment papers are not received by the campus insurance office within this period you will NOT be eligible for coverage unless you have a life-changing event. A late applicant fee will be applied to eligible employees who enroll for health insurance during the Annual Enrollment Transfer Period.

10. Who is eligible to participate in the health insurance plan?

Regular full-time and part-time employees scheduled to work 30 hrs per week (at least 75%).

11. How does an employee have their name changed in the payroll system?

The employee needs to submit a copy of their social security card to payroll along with a Personal Data Form PDF Document.

12. How does an employee complete a change of address?

The employee needs to complete a Personal Data Form PDF Document with the update address and submit it to human resources or payroll.

13. How does an employee update their education in the payroll system?

Official transcripts from accredited schools or universities must be mailed directly from the issuing institution to the Office of Human Resources. The mailing address is: University of Tennessee Health Science Center - Human Resources - 910 Madison Avenue, Suite 722, Memphis, TN 38163.

The Office of Human Resources will submit any suspect documents to the issuing institution for verification. Applicants, who have submitted falsified documentation or who have failed to declare their complete academic history, will be disqualified from further employment consideration.

Transcripts, certificates and other formal academic credentials not in English must also be translated by a certified translator and included with the original document.

14. How does an employee view their personnel file?

To schedule a time to review your personnel file - contact the Human Resources office at 901-448-5600 between 8am - 5pm. You must have a valid Tennessee State identification or your University identification when you arrive to view your file.

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