About your Holds
If you are not registered for courses, your enrollment status will not be reported and your Financial Aid cannot be awarded, disbursed, or refunded.
- You can check the current holds on your account in Banner Student Self Service on your Student Profile page as you login.
- You will see two numbers with dropdown lists in the upper right corner of your student profile.
- The Holds dropdown will provide information on the hold and who to contact to resolve.
See below for Hold types and Instructions:
- Immunization or CPR Hold – Your immunization records are incomplete. Please see the Immunization website for information about submitting immunization documentation. For information about your required immunizations, please log into your Verified Credentials account or contact Client Services 1-800-938-6090.
- Student Authorization – You must complete and acknowledge all parts of the Student Authorization. The Student
Authorizations link can be found on Self-Service Banner under the UTHSC Student Authorizations link.
- Questions? Contact: cashier@uthsc.edu or 901.448.5550 OR uthscadmit@uthsc.edu or 901.448.7703.
- Bursar’s Office – You may have a balance or other outstanding obligation with the Bursar's Office.
Questions? Contact: cashier@uthsc.edu or 901.448.5550 - Bursar Transcript – You may have a balance or other outstanding obligation with the Bursar's Office
that restricts the release of an official transcript.
Questions? Contact: cashier@uthsc.edu or 901.448.5550 - Information Security – You must complete security training from ITS available on Blackboard (instructions below). Each year, current students must complete
the refresher training modules assigned. Questions? Contact: 901.448.1880
- Log in to Blackboard with your NetID and password.
- Click the Information Security Training - Students course link.
- Complete the modules.
- Your hold should clear overnight. Please allow 2-4 business days for Immunization holds to clear.