Zoom
Web and video conferencing for online meetings and webinars
Business doesn't have to stop with access to Zoom. Meet online, create polls, and share your screen with up to 300 attendees.
Zoom Not Working?
Check these three things first!
- You must log in with the SSO option. If you are not sure how you are logged in, click on your profile pic in the right
corner and underneath that, it should have your email address listed as @tennessee.edu
if you logged in with SSO. If it doesn't, log out and log in again by clicking Sign
In with SSO.
- Do you have a licensed account? After you've requested a basic account, request a Licensed Account for more features.
- Make sure your Zoom software is up-to-date (click your profile in the upper right, then click Check for Updates).
Don't Share Zoom Links in Public Places
People are looking to join and disrupt your Zoom sessions. How do they do it? They find your Zoom links posted on public places such as the Daily Digest, Twitter, and Facebook.How do you avoid it? Don't post Zoom links on social media. Post an email address or form where people can request the Zoom link, then you can be a gatekeeper to your sessions.
Zoom also created an automated system that looks for public links. If it finds one, UTK OIT office may contact you. Learn more at Zoom's "How to Keep Uninvited Guests Out of Your Zoom Event" blog.
Getting Started
Articles
- Updating Zoom Settings
- Scheduling a Zoom Meeting Through Outlook
- Updating Your Zoom App
- Mapping Zoom Recordings
- Get Zoom on Your Phone
- Improving Remote Working Productivity with Zoom Phone
Questions?
Contact the Helpdesk at
901.448.2222 or helpdesk@uthsc.edu.
Training
Contact Application Support at
appsupport@uthsc.edu.