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Business Analysis

Our Business Analysts (BAs) perform a variety of tasks:

  • Develop relationships with our campus customers
  • Assist in the project request process
  • Liaisons between the customer and the technical team
  • Facilitate meetings
  • Document current processes
  • Document future processes
  • Listen and understand a customer’s wants and needs
  • Gather voice of the customer
  • Identify functionality of a future system
  • Document user requirements
  • With the project team, research possible solutions and help determine the very best tool for the job, whether it be an existing UTHSC application, a third-party application, or an application custom developed by our staff
  • Provide training to customers on new applications

Last Published: Nov 4, 2019