Skip to content

Other ways to search: Events Calendar | UTHSC News

Issue 39

Issue 39, May 03, 2022

This communication is generated by UTHSC Information Technology Services to educate and inform our campus community about available technology tools, training opportunities, news, and events to help you and the university achieve excellence in patient care, education, research, and community service.
In this edition
  1. QuestionPro License Expires May 31, 2022
  2. One-on-One QuestionPro Training Sessions Available!
  3. Two Ways to Export QuestionPro Data
  4. Daily iPhone Tips
  5. Campus Dialing
  6. The Importance of Synching OneDrive
  7. High-Performance Scientific Computing Cluster is Available
  8. Free Online Training Sessions
  9. Use LinkedIn Learning to ReskillUpskill/ Yourself
  10. Lean HE Quick Takes
  11. Standard-InfoSec-GP-003-Expectation of Privacy
  12. Spring Cleaning Your Digital Footprint
  13. ITS Spotlight: John Johnson
QuestionPro License Expires May 31, 2022

The beginning of this newsletter is a bit QuestionPro heavy because we have been advertising that our QuestionPro license ends May 31, 2022, for a few months now, and it is crunch time!

Once the license ends, you will no longer be able to access your data from a QuestionPro form/survey unless you pay for a license.

  • Don’t remember if you created a form/survey in QuestionPro or Qualtrics?
  • Need help getting your data out of QuestionPro?
  • Need help creating a Qualtrics form/survey?

Call the Service Desk at 901.448.2222 for assistance.

One-on-One QuestionPro Training Sessions Available!

ITS Application Support offers one-on-one QuestionPro training to learn how to export your data and survey questions.

Sessions are available at 10:00 am or 1:00 pm on:

  • May 4
  • May 11
  • May 19
  • May 25

Please fill out this form to register.

Please bring your laptop with you to the training session!

Two Ways to Export QuestionPro Data

If you can't attend or aren't interested in a one-on-one QuestionPro training session, we have two knowledge base (KB) articles to help you export your data:

Daily iPhone Tips

If you have an iPhone, you may want to receive emails with new tips and features to keep you up to date.

iPhone Life sends a daily tip to your mailbox, Monday through Saturday. Get an email about something you aren't interested in? Delete it! But the chances are good that you will get helpful emails and, best of all, it is FREE.

To sign up to receive iPhone Life daily tips, visit their website and click on Tip of the Day in the menu. (Thanks to Dr. Brown for submitting this website to us)

Campus Dialing

Just a reminder as we continue to migrate the campus to RingCentral, if you want to call on campus and are:

  • NOT on RingCentral: Dial 9 and then the 10-digit number (e.g., 901.448.####).
  • ON RingCentral: Use Contacts or dial the 10-digit number (e.g.,901.448.####).

Learn more about RingCentral!

The Importance of Synching OneDrive

As the conflict between Russia and Ukraine continues, one of the biggest security threats to UTHSC users is the loss of data.

To protect yourself from threats like wiper malware (which erases your hard drive), you should synchronize your files and folders on OneDrive.

You can find Synching OneDrive Files and Folders instructions in TechConnect for Windows and Mac computers.

High-Performance Scientific Computing Cluster is Available

The new ISAAC Next Generation (ISAAC-NG) High Performance and Scientific Computing cluster is online and ready for you and/or your workgroup’s use. All current ISAAC cluster users have been given access to ISAAC-NG. All existing users can use the shared University resources available in this cluster, including 3 petabytes of Lustre storage, 48 compute nodes, and 4 GPU nodes. This cluster (ISAAC-NG) uses the SLURM scheduler and workload manager.

We are excited to announce that the new ISAAC-NG HPSC cluster is ready for use by you and/or your workgroup. On the ISAAC-NG HPSC cluster, researchers will have access to 52 nodes of the University resources and 3 petabytes of storage, which are available and shared among all ISAAC-NG users. Detailed information about the ISAAC resources available (both University and private condos) is located on the HPSC website at -> ISAAC-NG -> System Overview page.

We have introduced SLURM as the scheduler and workload manager for ISAAC-NG, unlike the existing ISAAC Open Enclave cluster (ISAAC Legacy), which uses Torque/Moab, a variant of PBS. Therefore, there will be a learning curve if you or your workgroup are unfamiliar with SLURM.

To get started, please see the ISAAC-NG documentation, including the following:

To check the available software on ISAAC-NG, you can either review the Available Software page or login to ISAAC-NG and run the “module avail” command.

If you need to request a new account, project space, or software, please contact UTHSC HPSC Liaison Akram Mohammed (

Microsoft has some excellent FREE training courses we recommend. As UTHSC faculty or staff, you can access all Microsoft 365 apps listed. Students may not have access to all these apps.

Get Started with Microsoft Excel

Microsoft Excel, the spreadsheet app, lets you create, view, edit, and share files quickly and easily. Get started by learning to navigate excel, organize data, and use basic formulas. Register

  • May 09 - 12:00 pm - 1:00 pm
  • May 10 - 4:00 pm - 5:00 pm

Introduction to Microsoft SharePoint

This course focuses on the SharePoint Online experience, including successfully navigating SharePoint team and communication sites, understanding Microsoft 365 groups, and working with SharePoint document libraries. Register

  • May 10 - 11:00 am - 12:00 pm
  • May 12 - 11:00 am - 12:00 pm

Increase Collaboration with Microsoft Teams

Learn how to make the most of channels, chat, and connected apps to improve communication and deepen collaboration across teams of all sizes. Tools and files are always available in one place that’s designed to help you connect naturally, stay organized, and bring ideas to life. Register

  • May 11 - 3:00 pm - 4:00 pm

Introduction to Microsoft Bookings L100

This course introduces you to how Microsoft Bookings helps you simplify how you manage and schedule appointments. Register

  • May 12 - 12:00 pm - 1:00 pm
  • May 13 - 9:00 am - 10:00 am

Plan and Design SharePoint Sites

Understand more advanced features of SharePoint, including planning a successful site by using best practices for functionality, setting approvals for documents, and customizing the look of a SharePoint site. Register

  • May 13 - 10:00 am - 11:00 am
  • May 16 - 9:00 am - 10:00 am
  • May 17 - 1:00 pm - 2:00 pm
Use LinkedIn Learning to ReskillUpskill/ Yourself

Are you happy with your job? Do you ever wish you could learn new skills to advance in your position? You can, and it is free! LinkedIn Learning is a no-cost to you option to learn new skills.

What types of courses are available?

Become a:
  • Bookkeeper
  • Administrative Professional
  • Business Analyst
  • Project Manager
  • Manager
  • Financial Analyst
  • Product Manager
Sharpen your skills:
  • Becoming a Six Sigma Yellow or Green Belt
  • Improving Your Problem-Solving Skills
  • Innovative Customer Service Techniques
  • Office 365 Essential Training
And more:
  • Staying Positive and Productive during Uncertainty
  • How to Be Promotable
  • A Beginner's Guide to Finding Your Calling
  • Take a Holistic Approach to Advancing Your Career

Log in at the UTHSC LinkedIn Learning homepage (you may be required to enter your NetID and password and authenticate through Duo) and enter keywords in the Search menu to start learning a new skill today!

Lean 6 Sigma
Lean HE Quick Takes

Lean HE Quick Takes is a quarterly 60-minute virtual event that showcases 3 Lean-related ideas, 15 minutes each, with 8-10 minutes of presentation and 4-5 minutes of Q&A for each idea. The purpose is to educate our Lean higher ed community on Lean culture, principles, processes, methods, and tools as they are applied at universities and colleges.

The next Lean Quick Takes is on Tuesday, May 17, 2022, from 3:00 to 4:00 pm CDT. Topics for this month are:

  • Facilitating Discussions with Live Agendas Using E-Polls
  • Using the LPPD Concept Paper to Design a Graduate Certificate Program in LPPD
  • Showing Respect for People by Making Virtual Meetings More Interactive

To learn more about the sessions or register, visit the Lean HE Americas site.

Policy Highlight
Standard-InfoSec-GP-003-Expectation of Privacy

No, this doesn’t mean big brother is watching. While efforts are made to ensure reasonable expectations of privacy for UTHSC community, several situations can arise that require access to information held on UTHSC devices. This Standard establishes that there should be no expectation of privacy on the part of the person using UTHSC IT Resources.

Spring Cleaning Your Digital Footprint

Spring is the time when we all agree to pretend we enjoy cleaning. In that spirit, take some time to review your digital identity and clean up your digital defenses. Here are some reminders on how to do that.

Delete, delete, delete! Uninstall apps you don’t use on your phones, tablets, and computers. Delete files you no longer need. Wipe and securely dispose of electronic media and hard copies. Remember, everything you retain has a chance of being lost or stolen.

Reduce your attack surface. Do you have accounts you signed up for once to get one item, then left it idle? Close the account.

Review your records. Take a good look at bank statements, whether online or on paper. Research the source of anything suspicious.

Retire bad passwords. You know you have them. They are really easy to remember, but unfortunately, really easy to guess also. Use a passphrase instead of a word. And remember, use a unique one for every site or account.

Google yourself and see what everyone else can see about you. Check on the privacy settings on your social media accounts, so you don’t give away tons of information about yourself.

Finally, get rid of those old devices you don’t use anymore. Find a local electronics recycler or a trade-in program for your vendors. Don’t forget to wipe and, if needed, physically destroy your storage devices like hard drives.

John Johnson

In each issue, we feature one of our amazing ITS team members. We learn more about John Johnson with our ITS Infrastructure team in this segment.

What is your role and how long have you been in ITS at UTHSC? I joined the team last December as the Director of ITS Infrastructure which relates to sure making all the systems and networking throughout the campus work for you while exploring ways to make your experience better. This is a unique environment that combines two types of infrastructure together with medical and educational which makes this an exciting challenge.

What is a day in the life of John like? Currently working on gathering knowledge of all the areas on and off-campus. My days usually are spent talking about how to sure up the current infrastructure and talking strategy with the team and vendors about new and emerging technologies to see how they potentially align with the goals of campus leadership.

What is your favorite thing about working at UTHSC? The team that is here is great to work with. With so many different areas and opportunities on campus, we get a variety of experiences and input to help build the UTHSC infrastructure for the future.

What’s something most people don’t know about you? I got into winemaking a few years ago and have been trying different fruits in each batch. It is a fun hobby that lets me give a unique gift to people. I usually try to make a couple of 6-gallon batches and let them age until the taste test says they are ready to bottle.

May 26, 2022