Issue 37, April 5, 2022

If you have a UTHSC Windows device, leaving it on over the weekend can make your technology life easier.

For security reasons, ITS has begun automatically upgrading qualified UTHSC-owned computers to Windows 11 (or for those that can't update to Windows 11, we're installing Windows 10 21H2). But this can only be done when the devices are kept on over the weekend.

If you still have questions, don't hesitate to get in touch with the Service Desk at 901.448.2222.

It is SO important to keep your office phone number up to date in IRIS, especially as ITS migrates everyone to RingCentral.

How can you check your office phone number for accuracy?

1. Click on Resources at the top menu of any UTHSC page and choose MyUT (may require a login and/or authentication).
2. Click the Employee Self-Service folder icon at the top of the page.
3. Click Personal Profile(under Most Frequently Used on the right or click the P in the alphabetical listing)
4. If you need to make updates, go to the Primary Office address section and click the pencil icon to the right.
5. Go to the Phone Number field and make an update.
6. Click the Save and Back button, and the phone number is immediately updated in IRIS.

If you notice that your name, office address, education information, or immigration or resident status is incorrect, please visit Updating Your Work and Personal Information for instructions on updating that information. Have more questions? Please contact your business manager or HR at 901.448.5600.

Did you know we have an entire section of our TechConnect Knowledge Base dedicated to cybersecurity and information about safe computing?

Learn more about:

• Privacy Flag to Suppress Your Information
• Duo: Two-Factor Authentication Introduction
• Security Requirements for Researchers
• Reporting Suspicious Activity
• VPN Security
• What You Need to Know About Robocalls
• Separation of Business and Personal Email

We have been telling you that our QuestionPro license is ending at the end of May for a few months.

Why is that important? Because if you have a QuestionPro form or survey, you will lose access to that data once the license ends. Once that data is gone, it's gone forever.

We don't want you to lose your data! Don't remember if you did a form or survey in QuestionPro or Qualtrics? Call the Service Desk at 901.448.2222 for assistance.

WordStat by Provalis Research, Inc.

WordStat is software that performs high-speed content analysis on text data. This process is also known as text mining. You may create your own categorization dictionaries within WordStat or import pre-existing subject dictionaries. It can also extract topics automatically using either cluster analysis or latent semantic analysis.

Learn more about WordStat on the UTK Research Software website. Learn when to use it, where to run it, how to learn, and where to get help.

Microsoft has some excellent FREE training courses we recommend. As UTHSC faculty or staff, you can access all Microsoft 365 apps listed. Students may not have access to all these apps.

Advanced Features of Microsoft Excel

Take a dive into the intermediate features of Excel’s navigation, functions, and custom formulas. Register

• Apr 15 - 11:00 am - 12:00 pm
• Apr 15 - 2:00 pm - 3:00 pm
• Apr 22 - 12:00 pm - 1:00 pm

Introduction to Microsoft PowerPoint

Microsoft PowerPoint allows you to create, view, present, or share presentations quickly and easily. Get started by learning to navigate PowerPoint, design presentations, and use helpful presentation tools. Register

• Apr 07 - 2:00 pm - 3:00 pm
• Apr 11 - 12:00 pm - 1:00 pm

Tips, Shortcuts, and What’s New with Microsoft Teams

Learn tips and shortcuts for Microsoft Teams that will help you become a power user, able to expedite navigation, and efficiently use Teams for collaboration and workflow. Discover what’s new and find expert direction on the latest features. Register

• Apr 08 - 11:00 am - 12:00 pm
• Apr 08 - 12:00 pm - 1:00 pm
• Apr 11 - 11:00 am - 12:00 pm
• Apr 12 - 8:00 am - 9:00 am

Increase Collaboration with Microsoft Teams

Learn tips and shortcuts for Microsoft Teams that will help you become a power user, able to expedite navigation, and efficiently use Teams for collaboration and workflow. Discover what’s new and find expert direction on the latest features. Register

• Apr 11 - 11:30 am - 12:30 pm
• Apr 15 - 11:00 am - 12:00 pm

If you want to take your SharePoint knowledge to the next level, check out this SharePoint Power User Beginner Tutorial. Trish Conner-Cato with LearnIT Training walks you through how to create, navigate, and edit a team site and learn to create site templates.

Do you want to learn more about Lean, but you don’t have time to take a class, read a book, or watch a video?

Check out the Lean Six Sigma Bursts podcast by Brion Hurley. We know Brion – he is the master black belt that assisted us in getting our green belts.

In 5 minutes or less, Brion gives you rapid improvement ideas, and you can leave a voicemail message to have your questions answered in a future episode.

Episode 50 is “Lean at Home,” a brief introduction to a free course that helps you learn Lean by making your home life more efficient. Once you begin using Lean at home, you start to see how Lean can help at the office.

Deepfakes are synthetic media in which a person in an existing image or video is replaced with someone else's likeness. It is the Photoshop of the 21st century.

It is a type of artificial intelligence used to create convincing images, audio, and video hoaxes. The term, which describes both the technology and the resulting bogus content, is a portmanteau of deep learning and fake.

Why should we care? It was funny when Tom Cruise was showing up everywhere talking about everything. It's all in fun, right?

WRONG!

The one of the latest uses of deepfakes is in the Russia-Ukraine conflict where a fake Ukrainian President Zelenskyy told Ukraine forces to surrender. It was quickly defeated when minutes later, the real Zelenskyy posted on Facebook denying the claim.

Deepfakes are getting harder and harder to recognize as technology improves. As with all misleading and fake information, verify it using reputable sources.

Policy Highlight - Standard-InfoSec-GP-002-Data & System Classification
While people are usually most concerned about the confidentiality of their data, there are two other cybersecurity areas of interest, the integrity of data and the availability of that data: together known as the CIA triad. With a revised Standard-InfoSec-GP-002-Data & System Classification, system and data owners have guidance on how to classify their data in all three areas.

In each issue, we feature one of our amazing ITS team members. We learn more about Roger Pugh with our Instructional Technology team in this segment.

What is your role and how long have you been in ITS at UTHSC? I serve on the Instructional Technology team and have been with ITS for three years.

What is a day in the life of Roger like? My day generally starts with checking on classrooms and auditoriums around campus. Making sure that the technology and A/V equipment is in working order and ready to go for the day’s events. Throughout the day I assist in monitoring classes and their recordings, responding to emails, and helping to provide support for any other A/V or instructional needs that may arise.

What is your favorite thing about working at UTHSC? If the question were multiple choice, I would definitely have to say E) for all of the above. The daily work is ever changing, and I am fortunate to be surrounded by a team of hard working and helpful people. The benefits offered are positively “not too shabby”. I also enjoy having the opportunity to have a good life balance, which is always a plus.

What’s something most people don’t know about you? Prior to being hired full-time, I had the privilege of working at UTHSC as an on-site vendor technician for roughly six years. In that time, I worked with the ITS Infrastructure team (of that day) that handled the voice and data cabling needs in and around campus.