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Customer Technology Support

Software and Hardware Support

Software and hardware support includes but is not limited to: computer hardware and peripherals, software, network services, security, printer support, anti-virus, computing assessments, as well as troubleshooting technical computing problems.

Computer Labs

There are teaching and testing computer labs in the GEB (B110) and Pharmacy building (201). The GEB lab is open 24-hours a day with camera surveillance for your protection. The Pharmacy building lab is open Monday-Friday from 8:00 a.m. to 5:00 p.m. Lab reservations can be viewed on the web calendar.

Student Printing

WEPA is cloud-based printing which enables students to print from anywhere on or off campus from your smartphone, tablet, USB drive, email, cloud, or computer.  Every student is given $420 in virtual WEPA funds.  Login to WEPA with your NetID and password to check your account status.

Service Desk

CTS provides the Service Desk to answer technology questions for students, faculty, and staff.


7:30 am - 5:30 pm
or toll-free at 800.413.7830

Or, visit UTHSC TechConnect.

Our Team

Lisa Aitken


Micah Hubbard
IT Team Leader

Eric Jackson
Sr. IT Technologist II

Richard Williams
IT Technologist III


Dylan Haynes
IT Specialist III

Michael Barbieri
IT Specialist II

Travis Grose
IT Specialist II

Brad Gordon
Sr. IT Technologist I

Jason Kirk
Sr. IT Technologist I

Cody Jenkins
Sr. IT Technologist I

Service Desk

Brad Terhune
Assistant Director

Joseph Callaway
IT Technologist III

Kyle Joyner
IT Technologist III

Nigel Riggs
IT Technologist III

Kyle Smith
IT Technologist III

Computer Labs

Camielle Smith
IT Technologist II

Non-UT Student Assistant

Last Published: Nov 2, 2021