Computing Systems

The UTHSC Data Center is an 1800+ square foot facility located in the 7th floor of the Lamar Alexander Bldg. In addition to being located in a physically secured site, all systems in the facility are provided with full environmental, electrical, and network resources. The Data Center is staffed with a dedicated technical team. Our staff provides enterprise-wide support, first-tier problem resolution, and off-hour support when required.

Our staff can provide system installation, configuration assistance, support and management of operating systems and associated software for Linux, MacOS, and Microsoft Windows based servers. System Administration functions include, but are not limited to initial installation and configuration of servers, capacity planning, security administration, hardware and software change management, operating system maintenance of associated server software, establishment of all backup and recovery schedules, and assistance with technical architecture development. 

Our management of core applications support University instruction, research, service, and administration.  Classroom use, computer-based assignments, research applications, communication among faculty, students, and administrators, administrative applications, access to University-related information, and similar applications. Examples of core applications include the campus Exchange collaboration and messaging servers, directory services, Oracle databases, SharePoint environment, and infrastructure systems such as DHCP, DNS, etc. 

Our database administrator (DBA) provides technical support for the Oracle Database Management System. Some of the many enterprise wide applications we support include iLogin, Student (Banner) and Faculty Information Systems, HR, Clinical Systems, and application servers. Specifically, our DBA functions include, but are not limited to initial database installation and configuration, database upgrades, ongoing database patching and maintenance, performance tuning and troubleshooting, instance management, application server management, back-up and restoration, technical and database architecture.

The list must be requested by a UT Employee (i.e. your sponsor, a Dean, Director, etc.) and provide the name/purpose of the list, and contact information for who will administer the list ... email, and phone are usually enough.

Listservs allow the faculty and staff to easily communicate specific information to a select group of recipients. To view public lists and subscribe use visit the Mailing Lists site. If you are unable to register online you can email your request to the list owner.

There are four campus wide mailing lists that have restricted access:

• Campus: people with email accounts ending in @uthsc.edu
• Students: people currently enrolled in the university with an email address ending in @uthsc.edu
• Staff: employees of the university who hold the staff classification and whose address ends in @uthsc.edu
• Faculty: employees of the university who hold the faculty classification with email accounts ending in @uthsc.edu

Postings to campus wide list are monitored and moderated. Contact Communications and Marketing before posting messages to any of these four campus wide list.

Computing Systems offer lists service creation and hosting free of charge, however they require all new list administrators attend an intro session.

Please email mailman@listserv.uthsc.edu to request a list creation. The list request email must have:

• a request by a UT Employee (i.e. your sponsor, a Dean, Director, etc.)
• name and purpose of the list
• an email and phone number for whoever will administer the list

Server and/or Application virtualization provides numerous benefits including increased server utilization, Disaster Recovery, simplified IT infrastructure management, elimination of redundancies, increased performance, reduced maintenance costs, and reductions in the cost, time and risks associated with application upgrades. Contact us for more information, or a detailed analysis of your server needs.

We provide enterprise class managed storage service to mission critical applications.  Host operating systems supported include Linux, MacOS, and Microsoft Windows. Connectivity to campus storage can be achieved through fiber channel host bus adapters or via Ethernet to our storage area network (SAN) via CIFS, NFS, and/or DAV.