UT Leaders: Lighting the Way - Part 1 Certification
Part 1 is planned for those staff members who desire to become supervisors. The training focuses on self knowledge, communication skills, and supervisory responsibilities. Part 1 consists of 33 hours of training to receive certification.
|Introduction to Supervision||Hours|
|*Becoming a Manager: Leading and Communicating||3|
|*Creating a Positive Attitude||3|
|*Team and Customer Relationships||3|
|*Leading a Customer-focused Team||3|
|*Preparing for Organizational Change||3|
|*Decision Making: The Fundamentals||3|
|*Taking on a Management Role||3|
|*Listening Essentials: The Basics of Listening||3|
|*Cross-generational Workers in the 21st Century||3|
|*Time Management: Planning and Prioritizing Your Time||3|
Note: E-Learning Substitutions are denoted by the "*" symbol.
For questions concerning Part 1 Certification, please contact Human Re sources Benefits and Training at (901) 448-5600.