General Stores Ordering Procedure
To purchase from General Stores, you may:
- phone in your order
- come by the store
- send your order by campus mail
- fax your order
- place your order using our online form
You may also order using the Catalog. Here, you can search for items and add them to a shopping cart. The information we need is your name, account number or grant number, items you wish to purchase, quantity and catalog number, office address and phone number for our records and for delivery.
You can send your order by any one of the above methods or as always you are welcome to come by and shop for the items you need and take them with you.
Apple computers can be ordered from General Stores by completing the order form on the Computer Acquisition Page and faxing that form to General Stores at 8-8747. You do not need to include the contract number or blanket purchase order number on this form for Apple computer purchases. However, you must include an asset number on the form for all pieces of equipment over $1000.00.
The asset number will begin with a 4 and will be listed as 'minor sensitive' equipment for computers priced at $1000.00 to $4999.99. The asset number will begin with a 3 and be listed as 'equipment' for anything $5000.00 or above.
The order must be signed by the person with signature authority for that account and federal grants will be forwarded to Grants & Contracts for approval before ordering.
Handling Damaged Items or Shortages in Shipments
Shipments delivered by General Stores should be checked in detail as soon as possible after receipt and shortages or breakage reported to General Stores within two (2) working days. Damaged items will be picked up and returned to General Stores as soon as damages are established, and prompt replacements will be made. Shortages will be processed in a similar manner. The delivery driver is not allowed to return anything to General Stores without the proper paperwork and so all returns must be called in to General Stores first. Special order items are subject to a restocking charge and freight charges to send the item back.
8 South Dunlap
B41 General Education Building
Memphis, Tennessee 38163
Hours: 8:00 - 5:00 M-F