Changes to On-Campus Services

March 18, 2020

As our faculty and staff begin telecommuting, some of our on-campus services have been affected with an enormous influx of walk-in customers. In order to reduce the potential risk to our personnel, we can no longer offer walk-in services at this time for the ITS Help Desk and Human Resources. 

If you require ITS or HR assistance, please contact them via:

ITS Service Desk
Email: servicedesk@uthsc.edu 
Phone: 901.448.2222
This includes all requests related to the remote desktop setup, VPN issues, IRIS, and all other technology related needs. 

Human Resources
Email: hr@uthsc.edu
Phone: 901.448.5600

Please note that our call volume for these two offices is already larger than normal, and we appreciate your patience as we resolve each service need. 

Kennard Brown, JD, MPA, PhD, FACHE
Executive Vice Chancellor and Chief Operations Office