Windows XP migration

Windows XP End of Life

On April 8, 2014, Microsoft will stop providing security updates for the Windows XP operating system (OS). Without these updates, data stored on or accessed by Windows XP machines will become more vulnerable and place institutional data at risk. As a compromised computer can result in data loss, user downtime, and expensive data breaches, the university must take steps now to greatly reduce the presence of Windows XP on UTHSC-owned machines and mitigate the risk associated with any remaining XP systems.

Information Technology Services (ITS) is ready to assist in this process by providing the following services:

  • Identification of affected systems: ITS can provide each college or department’s business manager with a list of its Windows XP computers.
  • New computer installation: For computers with old hardware that cannot support Windows 7 or Windows 8, replacement is the best solution. ITS has negotiated with Dell the price of $971 for a full computer, or just $514 for a CPU only (if the existing monitor/soundbar, keyboard, and mouse do not have to replaced). Once a department purchases a replacement machine, ITS will work with the user to transfer installed data and software to the new computer at the user’s convenience. (NOTE: ITS recommends ordering computers by March 11 to ensure sufficient time to receive and install them before April 8.)
  • OS upgrade: Where possible and if replacement is not necessary, ITS can upgrade Windows XP to either Windows 7 or Windows 8 free of charge.
  • Security provisions for remaining XP systems: ITS is aware that some computers may need to continue running Windows XP due to the system requirements of certain software used by faculty and staff to teach and conduct research. In these rare cases, ITS will work with the user to verify the necessity of Windows XP and then adjust computer settings to limit risk to that system’s data, other UTHSC computers and data, and the UTHSC network as a whole.

Lisa Aitken, director of ITS Customer Technology Support, is in the process of contacting the business managers of those departments that have Windows XP systems. If you are ready to purchase new machines or plan upgrades now, please contact Lisa at laitken@uthsc.edu or 448-4934.

Thank you in advance for your attention to this critical IT security initiative.

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Department of Information Technology Services

877 Madison Ave
Memphis, Tennessee 38163
Phone: 901-448-2222
Fax: 901-448-8199