ITS Project List


Information Technology Services is always working on multiple projects that help advance the missions of the university. This list reflects the major projects we recently completed, currently are working on, and are planning for the near future and the tangible benefits of each for our customers. Return to this list periodically to see the exciting things we are doing to enhance your teaching, learning, research, and clinical practice!

If you have questions about this list or want to request technical assistance for implementing your project, please contact ITS project manager Vikki M. Massey at vmercer@uthsc.edu or 901-448-8040.

Current

PROJECT ESTIMATED COMPLETION BENEFIT TO CAMPUS
TutorTrac tutoring management system August 2014 Streamlines tutoring administration (ex., usage tracking, payroll and other reports, etc.) and provides online session registration
Banner/T2 Flex interface October 2014 Allows students to pay UTHSC parking citations in Banner student information system (marks citation as “Paid” in the Parking Services system)
Identity Services Engine (ISE) implementation October 2014 Replaces the current network access control agent (NAC) with a more robust and flexible tool; simplifies access to the UTHSC wireless network by presenting fewer "sub-network" choices (ex., UTHSC Faculty and Staff, UTHSC Student, etc.) while retaining the same high level of user access and network security
Hard drive encryption October 2014 Provides HIPAA-compliant security for electronic data containing protected health information; prevents access to data on lost or stolen computing devices
T2 eBiz Touchnet Credit Card Payment Gateway November 2014 Allows customers to pay UTHSC parking citations online via credit card
Blackboard performance optimization November 2014 Improves server and system performance and reliability; reduces unexpected downtime
Staggered implementation of one45 curriculum-mapping software Fall 2014 (started in December 2013 with the College of Pharmacy) Provides customized setup and training as well as ongoing support for each college that chooses to use one45
Central data storage December 2014 Secures data, facilitates data sharing/collaboration, and reduces resources needed to support computing devices
Anatomical Bequest Program application redesign January 2015 Secures the program's data by rebuilding the application used to track bequests in a supported platform
Blackboard-Banner integration Summer 2015 Reduces manual administration of Blackboard system and increases data integrity by automating user account creation, course creation, and course enrollment

Recently Completed

PROJECT ESTIMATED COMPLETION BENEFIT TO CAMPUS
Sophos antivirus implementation January 2014 Provides more robust antivirus protection for campus computers than previous solution (Microsoft Forefront)
Health Career Programs (HCP) online application system January 2014 Allows applicants to apply online to UTHSC’s Summer Science Institute, Summer Research Scholars, and TN Institutes for Pre-Professionals programs; facilitates reporting needed for program tracking and funding (NOTE: 4 programs have been completed, 1 is remaining.)
e2Campus/UTHSC Alert automatic user subscription and rebranding February 2014 Ensures that all current UTHSC members receive emergency alerts sent by Campus Police via their UTHSC email addresses; simplifies the process of subscribing additional email addresses and phone/pager numbers for both UTHSC members and non-members; rebrands the system with a more UTHSC-centric name and logo
iStart (Sunapsis international population management system) February 2014 Provides online access for international population to necessary paperwork; increases productivity and management functionality for UTHSC Office of International Affairs staff
Physician Assistant program classroom/teaching lab renovation (final room) February 2014 Updates and enhances room's teaching and communication tools
ME mobile application: Phase 2 February 2014 Makes university information more easily accessible via smartphones and tablets
Interactive campus map February 2014 Provides users with easy online access to information about campus buildings and locations
Web content management system March 2014 Speeds publishing of content by allowing users to add and edit their own content on their web pages (NOTE: ITS Web Services will continue to create and maintain page designs/templates and monitor pages for appropriate formatting.)
Point and Click electronic health record system: Addition of Student Academic Support Services (SASS) March 2014 Provides secure electronic storage and role-based access to students’ SASS records; facilitates secure collaboration between SASS and University Health Services (if required and authorized); and enables students to make and modify SASS appointments and securely communicate with counselors online (to be implemented in near future)
Campus-wide phase-out of Windows XP operating system June 2014 Increases computer and network security by ensuring all Windows computers are on a current, secure, and supported operating system
Office 365: Phase I July 2014 Provides Microsoft Office ProPlus to students at no cost to them
Installation of technology at teaching space in Nashville, TN July 2014 Prepares the space for classes to start in that location in Fall 2014
Email encryption Discontinued July 2014 Rollout was discontinued because proposed encryption solution would not work with all email sent from a UTHSC account.

Planned for Future

The following projects are in either the conceptual or planning phase. No completion date has been set.

PROJECT BENEFIT TO CAMPUS
Archibus facilities management software expansion Facilitates more efficient operation, use, and management of campus buildings and spaces
Banner XE upgrade Provides a more user-friendly interface as well as added flexibility and functionality to the student information system
Baptist student services Facilitates the extension of UTHSC’s UHS and food services to students of Baptist College of Health Sciences
Disaster recovery/business continuity plan Facilitates continued operation of the university following a disaster by ensuring that UTHSC data is preserved and accessible and a plan is in place to direct the appropriate people to take the proper actions after an event occurs
Electronic health record system implementation in UTHSC Audiology and Speech Pathology clinics Eliminates paper charting; facilitates secure collection, maintenance, sharing, and control of electronic patient data, in compliance with applicable regulations (including Meaningful Use); enhances stakeholder communication and patient satisfaction; and offers access to patient records at the point of care
Human Resources: Conversion of paper processes to electronic format Reduces the paperwork and inefficiency of the current educational assistance and beneficiary-designation processes by making them accessible via the web
IP address management system Eliminates need to register computing devices the first time user connects to UTHSC network; reduces network connectivity issues
iStart (Sunapsis international population management system): Phase II Provides online access for sponsoring departments and international scholars to complete necessary paperwork
IT service catalog Provides a categorized web listing of all services that Information Technology Services delivers, with a brief user-friendly description and other pertinent information (ex., cost, availability, how to get started, etc.) for customers
Migration to Voice-over-IP (VoIP) telephones Saves money in the long run by reducing resources needed to support telecommunications and per-call costs; increases functionality (ex., expanded conference call capabilities)
Network firewall Increases network security by blocking threats
Non-UTHSC patron database Tracks library usage and speeds processing of non-UTHSC patron transactions
Office 365: Phase II Formalizes and standardizes the management of projects to achieve more positive outcomes; formally documents ITS policies and procedures to ensure consistency of operations
Project and process management Formalizes and standardizes the management of projects to achieve more positive outcomes; formally documents ITS policies and procedures to ensure consistency of operations
Security information and event management system Increases the security of UTHSC data and computing resources by providing real-time analysis of IT security alerts and facilitates compliance to a number of regulations (ex., HIPAA) by logging security data and generating security reports
Transition to new postdoctoral position tracking application Preserves data in existing postdoctoral application for viewing and reporting purposes as the office transitions to use of the Taleo human resources system for management of postdoctoral applicant information

Current Projects

PROJECT ESTIMATED COMPLETION BENEFIT TO CAMPUS
TutorTrac tutoring management system August 2014 Streamlines tutoring administration (ex., usage tracking, payroll and other reports, etc.) and provides online session registration
Banner/T2 Flex interface October 2014 Allows students to pay UTHSC parking citations in Banner student information system (marks citation as “Paid” in the Parking Services system)
Identity Services Engine (ISE) implementation October 2014 Replaces the current network access control agent (NAC) with a more robust and flexible tool; simplifies access to the UTHSC wireless network by presenting fewer "sub-network" choices (ex., UTHSC Faculty and Staff, UTHSC Student, etc.) while retaining the same high level of user access and network security
Hard drive encryption October 2014 Provides HIPAA-compliant security for electronic data containing protected health information; prevents access to data on lost or stolen computing devices
T2 eBiz Touchnet Credit Card Payment Gateway November 2014 Allows customers to pay UTHSC parking citations online via credit card
Blackboard performance optimization November 2014 Improves server and system performance and reliability; reduces unexpected downtime
Staggered implementation of one45 curriculum-mapping software Fall 2014 (started in December 2013 with the College of Pharmacy) Provides customized setup and training as well as ongoing support for each college that chooses to use one45
Central data storage December 2014 Secures data, facilitates data sharing/collaboration, and reduces resources needed to support computing devices
Anatomical Bequest Program application redesign January 2015 Secures the program's data by rebuilding the application used to track bequests in a supported platform
Blackboard-Banner integration Summer 2015 Reduces manual administration of Blackboard system and increases data integrity by automating user account creation, course creation, and course enrollment

Recently Completed

PROJECT ESTIMATED COMPLETION BENEFIT TO CAMPUS
Sophos antivirus implementation January 2014 Provides more robust antivirus protection for campus computers than previous solution (Microsoft Forefront)
Health Career Programs (HCP) online application system January 2014 Allows applicants to apply online to UTHSC’s Summer Science Institute, Summer Research Scholars, and TN Institutes for Pre-Professionals programs; facilitates reporting needed for program tracking and funding (NOTE: 4 programs have been completed, 1 is remaining.)
e2Campus/UTHSC Alert automatic user subscription and rebranding February 2014 Ensures that all current UTHSC members receive emergency alerts sent by Campus Police via their UTHSC email addresses; simplifies the process of subscribing additional email addresses and phone/pager numbers for both UTHSC members and non-members; rebrands the system with a more UTHSC-centric name and logo
iStart (Sunapsis international population management system) February 2014 Provides online access for international population to necessary paperwork; increases productivity and management functionality for UTHSC Office of International Affairs staff
Physician Assistant program classroom/teaching lab renovation (final room) February 2014 Updates and enhances room's teaching and communication tools
ME mobile application: Phase 2 February 2014 Makes university information more easily accessible via smartphones and tablets
Interactive campus map February 2014 Provides users with easy online access to information about campus buildings and locations
Web content management system March 2014 Speeds publishing of content by allowing users to add and edit their own content on their web pages (NOTE: ITS Web Services will continue to create and maintain page designs/templates and monitor pages for appropriate formatting.)
Point and Click electronic health record system: Addition of Student Academic Support Services (SASS) March 2014 Provides secure electronic storage and role-based access to students’ SASS records; facilitates secure collaboration between SASS and University Health Services (if required and authorized); and enables students to make and modify SASS appointments and securely communicate with counselors online (to be implemented in near future)
Campus-wide phase-out of Windows XP operating system June 2014 Increases computer and network security by ensuring all Windows computers are on a current, secure, and supported operating system
Office 365: Phase I July 2014 Provides Microsoft Office ProPlus to students at no cost to them
Installation of technology at teaching space in Nashville, TN July 2014 Prepares the space for classes to start in that location in Fall 2014
Email encryption Discontinued July 2014 Rollout was discontinued because proposed encryption solution would not work with all email sent from a UTHSC account.

What's Coming...

The following projects are in either the conceptual or planning phase. No completion date has been set.

PROJECT BENEFIT TO CAMPUS
Archibus facilities management software expansion Facilitates more efficient operation, use, and management of campus buildings and spaces
Banner XE upgrade Provides a more user-friendly interface as well as added flexibility and functionality to the student information system
Baptist student services Facilitates the extension of UTHSC’s UHS and food services to students of Baptist College of Health Sciences
Disaster recovery/business continuity plan Facilitates continued operation of the university following a disaster by ensuring that UTHSC data is preserved and accessible and a plan is in place to direct the appropriate people to take the proper actions after an event occurs
Electronic health record system implementation in UTHSC Audiology and Speech Pathology clinics Eliminates paper charting; facilitates secure collection, maintenance, sharing, and control of electronic patient data, in compliance with applicable regulations (including Meaningful Use); enhances stakeholder communication and patient satisfaction; and offers access to patient records at the point of care
Human Resources: Conversion of paper processes to electronic format Reduces the paperwork and inefficiency of the current educational assistance and beneficiary-designation processes by making them accessible via the web
IP address management system Eliminates need to register computing devices the first time user connects to UTHSC network; reduces network connectivity issues
iStart (Sunapsis international population management system): Phase II Provides online access for sponsoring departments and international scholars to complete necessary paperwork
IT service catalog Provides a categorized web listing of all services that Information Technology Services delivers, with a brief user-friendly description and other pertinent information (ex., cost, availability, how to get started, etc.) for customers
Migration to Voice-over-IP (VoIP) telephones Saves money in the long run by reducing resources needed to support telecommunications and per-call costs; increases functionality (ex., expanded conference call capabilities)
Network firewall Increases network security by blocking threats
Non-UTHSC patron database Tracks library usage and speeds processing of non-UTHSC patron transactions
Office 365: Phase II Formalizes and standardizes the management of projects to achieve more positive outcomes; formally documents ITS policies and procedures to ensure consistency of operations
Project and process management Formalizes and standardizes the management of projects to achieve more positive outcomes; formally documents ITS policies and procedures to ensure consistency of operations
Security information and event management system Increases the security of UTHSC data and computing resources by providing real-time analysis of IT security alerts and facilitates compliance to a number of regulations (ex., HIPAA) by logging security data and generating security reports
Transition to new postdoctoral position tracking application Preserves data in existing postdoctoral application for viewing and reporting purposes as the office transitions to use of the Taleo human resources system for management of postdoctoral applicant information