Incident Response

Any member of the UTHSC community has the responsibility for reporting any information security incident or potential incident. Violations can be reported (anonymously) to the following:

UTHSC ITS Information Security Team
Phone: (901) 488-1260 
Email: itsecurity@utshc.edu

Office of the UTHSC CIO
Phone: (901) 488-4700
Email: jan.vanderaa@uthsc.edu

UTHSC ITS Helpdesk
Phone: (901) 488-2222 or 1-800-413-7830
Email: helpdesk@uthsc.edu
Online ticket: https://footprints.uthsc.edu

UTHSC Privacy Officer
Phone: (901) 488-8030
Email: mburlison@uthsc.edu

Campus Police
Phone: (901) 488-4444
Email: utpolice@uthsc.edu

Office of Institutional Compliance
Phone: (901) 488-8469
Email: institutional.compliance@uthsc.edu

UT Compliance Hotline
(901) 488-4900

All computer security incidents must be reported via one of the above ways. The incident will be directed to the Information Security Team. A preliminary analysis of the incident will take place by the team who will determine whether Incident Response Team activation is appropriate.

There are many types of computer incidents that may require Incident Response Team activation.

Some examples include:

  • Compromised Systems
  • Excessive Port Scans / Denial of Service / Distributed Denial of Service
  • Firewall Breach
  • Virus Outbreak / Malware
  • Breach of Personal Information

Your reported incident and your contact information will remain confidential.  Our team takes anonymous tips and incidents as well.

 

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Contact Us

Information Security

877 Madison Ave
Memphis, Tennessee 38163
Phone: 901-448-1260
Fax: 901-448-8199
Email: itsecurity@uthsc.edu

Confidential Compliance Hotline:
901-448-4900