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Computing Systems

Computing Systems operates resources that are used throughout the campus and the greater Memphis health care community. These resources include application-specific, clustered, and development computing servers. Our staff maintains the campus email system, listservs and web servers. As part of Information and Technology Services our mission is to proactively and collaboratively develop, enhance and support critical computing infrastructure, providing customer-driven, high quality, cost-effective technology solutions for the UTHSC community.

Our Roles & Services

We utilize a state-of-the-art data center to host and support over 350 servers. We directly support university administrative applications including university wide username(netid), Exchange and SharePoint groupware servers, and Oracle database management. Our customers can leverage in-depth expertise and comprehensive services to support research, academic, and administrative computing solutions. Our core services are:

Data Center & Server Hosting
The UTHSC Data Center is an 1800+ square foot facility located in the 7th floor of the Lamar Alexander Bldg. In addition to being located in a physically secured site, all systems in the facility are provided with full environmental, electrical, and network resources. The Data Center is staffed with a dedicated technical team. Our staff provides enterprise-wide support, first-tier problem resolution, and off-hour support when required.
System Administration 
Our staff can provide system installation, configuration assistance, support and management of operating systems and associated software for Linux, MacOS, and Microsoft Windows based servers. System Administration functions include, but are not limited to initial installation and configuration of servers, capacity planning, security administration, hardware and software change management, operating system maintenance of associated server software, establishment of all backup and recovery schedules, and assistance with technical architecture development. 
Core Applications
Our management of core applications support University instruction, research, service, and administration.  Classroom use, computer-based assignments, research applications, communication among faculty, students, and administrators, administrative applications, access to University-related information, and similar applications. Examples of core applications include the campus Exchange collaboration and messaging servers, directory services, Oracle databases, SharePoint environment, and infrastructure systems such as DHCP, DNS, etc. 
Database Administration
Our database administrator (DBA) provides technical support for the Oracle Database Management System. Some of the many enterprise wide applications we support include iLogin, Student (Banner) and Faculty Information Systems, HR, Clinical Systems, and application servers. Specifically, our DBA functions include, but are not limited to initial database installation and configuration, database upgrades, ongoing database patching and maintenance, performance tuning and troubleshooting, instance management, application server management, back-up and restoration, technical and database architecture.
Listservs

The list must be requested by a UT Employee (i.e. your sponsor, a Dean, Director, etc.) and provide the name/purpose of the list, and contact information for who will administer the list ... email, and phone are usually enough.

Listservs allow the faculty and staff to easily communicate specific information to a select group of recipients. To view public lists and subscribe use visit the Mailing Lists site. If you are unable to register online you can email your request to the list owner.

There are four campus wide mailing lists that have restricted access:

  • Campus: people with email accounts ending in @uthsc.edu
  • Students: people currently enrolled in the university with an email address ending in @uthsc.edu
  • Staff: employees of the university who hold the staff classification and whose address ends in @uthsc.edu
  • Faculty: employees of the university who hold the faculty classification with email accounts ending in @uthsc.edu

Postings to campus wide list are monitored and moderated. Contact Communications and Marketing before posting messages to any of these four campus wide list.

Computing Systems offer lists service creation and hosting free of charge, however they require all new list administrators attend an intro session.

Please email mailman@listserv.uthsc.edu to request a list creation. The list request email must have:

  • a request by a UT Employee (i.e. your sponsor, a Dean, Director, etc.)
  • name and purpose of the list
  • an email and phone number for whoever will administer the list
Server/Application Virtualization
Server and/or Application virtualization provides numerous benefits including increased server utilization, Disaster Recovery, simplified IT infrastructure management, elimination of redundancies, increased performance, reduced maintenance costs, and reductions in the cost, time and risks associated with application upgrades. Contact us for more information, or a detailed analysis of your server needs.
Managed Storage
We provide enterprise class managed storage service to mission critical applications.  Host operating systems supported include Linux, MacOS, and Microsoft Windows. Connectivity to campus storage can be achieved through fiber channel host bus adapters or via Ethernet to our storage area network (SAN) via CIFS, NFS, and/or DAV.

Our Team

Peter Fox
Director
Phone: (901) 448-5119
Email: pfox@uthsc.edu

Billy Barnett
IT Administrator IV
Phone: (901) 448-8453
Email: bbarnett@uthsc.edu

Jay Leafey
IT Administrator IV
Phone: (901) 448-6534
Email: jleafey@uthsc.edu

Rick Sipes
IT Administrator IV
Phone: (901) 448-8012
Email: rsipes@uthsc.edu

Chris Stachowski
IT Administrator IV
Phone: (901) 448-1185
Email: cstachow@uthsc.edu

Sheila Roby-Rhodes
IT Administrator III
Phone: (901) 448-6122
Email: sroby@uthsc.edu

Phil Showalter
IT Administrator II
Phone: (901) 448-8411
Email: pshowalt@uthsc.edu

Uneice Alexander
IT Administrator II
Phone: (901) 448-2748
Email: ualexand@uthsc.edu

Last Published: Nov 27, 2018