Adobe Creative Cloud
The process for acquiring Adobe Creative Cloud products (include Adobe Acrobat Pro DC) has changed. Your old Creative Cloud installs should be updated at the end of this process to the new versions.
Getting Started with Creative Cloud
Step 1: Signing in to Adobe.com
To download, install, and access the Creative Cloud applications, you must first sign in at adobe.com with your UT account (NetID@tennessee.edu).
Step 2: Install the Creative Cloud Desktop App
Before you can install any of the individual applications, you must first install the Creative Cloud Desktop App.
Step 3: Install the Creative Cloud Applications
With the Creative Cloud Desktop App, you can pick and choose which Creative Cloud applications to install on your computer.
Step 4: Sign Out
When you close an application or turn off your computer, you will not be automatically logged out of your Adobe session.
- If you are using a shared computer, don't forget to log out of your Adobe applications once you have completed your work.
- You may have 2 concurrent sessions for your Creative Cloud applications. Log off one of your sessions to sign in from another computer.
The new license structure relies on someone logging into the Creative Cloud application.
It is user based as opposed to device based. So, if Creative Cloud applications are
installed on a computer, they don’t work unless someone is logged into the Creative
To sign out of the Creative Cloud application, go under the gear icon in the upper right hand coner then to “Preferences” and then you may sign out of the Creative Cloud application.
If you install the Creative Cloud application and Adobe products on behalf of someone else be sure and sign out of the Creative Cloud application so that the other individual can sign in.