Supported Software Packages

Windows Software

  • Cisco NAC Agent
  • Microsoft Office 2003, 2007, 2010
  • Microsoft ForeFront
  • Internet Explorer 7.x - 9.x
  • Windows XP, Vista, and 7
  • IRIS SAPGui (Install and General Config)
  • Filezilla
  • Firefox 3.x and above
  • Cisco VPN Client for Windows 95,98 ME,2000,XP
  • Outlook 2003, 2007, 2010
  • Remote Desktop Connection
  • Adobe Acrobat Reader 8 and above

Macintosh Software

  • Cisco NAC Agent
  • Microsoft Office 2004, 2008,2011
  • Mac OS 10.x
  • MacMail- OS X
    (applicable to Imap accounts)
  • Safari and Firefox Web Browsers
  • Cisco VPN Client OS 10.x
  • Entourage 2004, 2008
  • Outlook 2011

Server Based Software

  • Exchange Mail / Outlook Web Access
footprints

Quick Links

Contact Us

Helpdesk

877 Madison Ave.
Lamar Alexander Bldg.
Room 706
Memphis, Tennessee 38163

Phone: 901-448-2222
Toll-free: 1-800-413-7830
Fax: 901-448-8199
Email: helpdesk@uthsc.edu

Hours of Operation

Monday - 8 am to 5 pm
Tuesday - 8 am to 5 pm
Wednesday - 8 am to 5 pm
Thursday - 8 am to 5 pm
Friday - 8 am to 5 pm
Saturday - Closed
Sunday - Closed

Additional Phone Support

Monday-Friday : 7:30 am to 5:30 pm

** In case of EMERGENCY outage during hours the Helpdesk is closed, please call Security at 448-4444.