Welcome to the UTHSC Helpdesk
The Help Desk is a focal point for computing needs on the university's campus. Our goal is to provide users with up-to-date information on common technical problems in a courteous and efficient manner. Call 448-2222 or visit us at the Lamar Alexander Building for quick, precise, and courteous assistance.
The Helpdesk can work on faculty and staff computer equipment that is currently owned by departments within the University of Tennessee Health Science Center. We provide free computer diagnosis and repair services to currently enrolled UTHSC students.
Whenever you contact us, please have the following information ready:
- Your Full Name and your phone number.
- The nature of your problem.
- What are you trying to accomplish? What exactly is happening (or not happening)?
- Make a note of any error message you receive.
- Operating System that you are using? (Windows 2000, XP, Vista, 7, or Mac OS)
We value your comments concerning Helpdesk service. Positive and negative feedback helps us target ways to better serve you. You can contact the Help Desk Manager either by e-mail or phone (448-2851).
877 Madison Ave.
Lamar Alexander Bldg.
Memphis, Tennessee 38163
Hours of Operation
Monday - 8 am to 5 pm
Tuesday - 8 am to 5 pm
Wednesday - 8 am to 5 pm
Thursday - 8 am to 5 pm
Friday - 8 am to 5 pm
Saturday - Closed
Sunday - Closed
Additional Phone Support
Monday-Friday : 7:30 am to 5:30 pm
** In case of EMERGENCY outage during hours the Helpdesk is closed, please call Security at 448-4444.