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Helpdesk

Windows 7 Support Ends Soon!

Due to security concerns, the Customer Support Tehcnology team will be upgrading faculty and staff to Windows 10.  Our goal is to have Windows 10 installed on all UTHSC-owned computers connected to our network by August of 2019.  Learn more about the Windows 10 Upgrade!

Call

Monday - Friday
7:30 a.m. until 5:30 p.m.

(901) 448-2222 or toll-free at (800) 413-7830

Walk-ins

Monday - Friday
8:00 a.m. until 5:00 p.m.

602 Lamar Alexander Bldg.
(877 Madison, Room 602)

Top Helpdesk Topics

  1. Password Management
    Set up, change, unlock
  2. Wireless Internet
    How to access WiFi.
  3. OneDrive Overview
    Learn what OneDrive does
  4. Duo
    Two-factor authentication (2FA)
  5. Application Access
    Get the access you need.
  6. Endpoint Protection
    Protect your devices!
  7. Office 365
    Outlook, Word, Excel, and more
  8. UTK Software Distribution
    No-cost software
  9. Vault
    Send large files securely.
  10. Mediasite
    Presentation software
  11. Purchasing hardware or software?
    Let us help!
  12. Listservs
    Mailing communications
  13. VPN
    Login securely off-campus

Last Published: Jul 16, 2019