Configuring Outlook 2013 or 2016 for Office 365 Exchange

After the Upgrade

  1. Click or tap Start or search for "Control Panel" and tap or click Control Panel to select.
  2. Tap or click the Mail icon or search for "Mail" in the upper-right-hand corner.
  3. Choose Show Profilesoutlook config screenshot 3
  4. Tap or click Add
    outlook config screenshot 4
  5. Type in a profile name and click OKoutlook config screenshot 5
  6. In the Your Name field type your name.
  7. In the E-mail Address field type
    **STUDENT NOTE: In some cases, you may need to enter for Outlook to configure properly.
    In the Password and Confirm Password blanks, type your NetID password.
    After all fields are complete, click Nextoutlook config screenshot 7
  8. You may be prompted to "Allow this website to configure ( server settings?"; choose Allow.
  9. When all settings have been verified, click Finish.
  10. When you launch Outlook, Students log in and Staff/Faculty log in and NetID password.outlook config screenshot 10

If you have any problems setting up Outlook using the Autodiscover settings listed here, please contact the ITS HelpDesk at (901) 448-2222. 


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Department of Information Technology Services

877 Madison Ave
Memphis, Tennessee 38163
Phone: 901-448-2222
Fax: 901-448-8199