Open Access Computer Lab FAQsShow All Answers | Hide All Answers
In order to use the lab facilities, you must login to the workstations with your e-mail username and password. There are instructions on the workstation login screens that will help.
Each computer lab has a machine on the back wall specifically placed there for resetting passwords. Look for the brown sign. Go to this workstation and open Internet Explorer. It will automatically take you to the password reset page. Please read all instructions on the pages to reset your password to the default formula. Then login to any workstation with that default password formula. It will force you to change your password at the workstation.
You may save files to any external media (flash drives, writable CDs, floppy disks). You may also save to the desktop and to My Documents. These storage areas are actually redirected to a protected network server so that all of your files you save here are confidential and can be viewed only by you when you login to the computer labs. You can store up to 500 MB of data in the desktop and My Documents folders.
Printing is as easy as clicking a print icon or selecting File, Print from a drop down menu. In the GEB there are 7 different printers to choose from and in the SAC area there are two to choose from.
Students are provided a 1500 page free quota at the beginning of each academic year for printing services in the open access computer labs.
Students can check their print balance at any time by logging into an open access lab computer and hovering over an icon in the bottom right hand corner of the screen (looks like a page next to the clock in the bottom right hand corner). A pop up balloon will show the number of pages left in your free quota, and the amount that you owe. (Ex. Free Quota: 932, Balance: 0) If the free quota does not say zero, then you still have pages in your quota. If the Free Quota gets to 0, and the balance begins showing negative numbers, then you owe for the number of negative pages shown. For example, "-18" means that you owe for 18 pages.
When you use up your free quota you will begin to receive informational pop ups every time that you print something, so that you have constant information about your balance amount.
$0.05 per page
Yes. Duplex prints cost the same as single sided prints.
Money for printing over the free quota will be collected by the cashier's office at the beginning of each academic year. All student printing accounts are reset once per year.
Requests for credit are submitted on-line. The lab manager will review the request, check the print activity logs, and get back with you within 48 hours.